Privacy Policy & GDPR Compliance Document

Care 2 Smile LTD
Last Updated: 28th Feb 2025

1. Introduction

Care 2 Smile LTD (“we,” “our,” “us”) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, submitting an application, or contacting us, you agree to this Privacy Policy.

2. Data We Collect

We collect the following types of personal data from candidates, clients, and website visitors:

Candidates: Name, address, contact details, CV, employment history, references, right-to-work documents, qualifications, and other relevant recruitment data.
Clients: Name, company details, contact details, job vacancy details, and correspondence records.
Website Visitors: IP address, browser type, cookies, and usage analytics.

3. How We Use Your Data

We process personal data for the following purposes:

To provide recruitment services to candidates and clients.
To verify candidate qualifications, right-to-work status, and references.
To communicate job opportunities and recruitment updates.
To comply with legal and regulatory obligations.
To improve our website and services.

4. Legal Basis for Processing

We process personal data under the following legal bases:

Contractual Obligation – Processing necessary to fulfil our recruitment services.
Legitimate Interests – Processing necessary for business operations, recruitment, and customer relationship management.
Legal Compliance – Processing required to meet UK employment and data protection laws.
Consent – Where applicable, for marketing communications (you can withdraw consent at any time: info@care2smile.co.uk).

5. Data Sharing & Third Parties

We may share personal data with:

Prospective employers for job placements.
Background screening providers for verification checks.
Legal and regulatory bodies to comply with legal requirements.
IT service providers who support our website and database systems.

We do not sell or rent personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary:

Candidate data: Up to 2 years after the last interaction unless otherwise required.
Client data: As long as services are provided and for compliance purposes.
Website analytics: Stored for a reasonable period for analysis and improvements.

7. Data Security

We implement industry-standard security measures to protect personal data, including:

Encryption and secure storage of data.
Access controls and authentication mechanisms.
Regular security audits and compliance checks.

8. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your data where applicable.
Right to Restrict Processing: Limit how we process your data.
Right to Data Portability: Receive data in a structured format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent for marketing communications.

To exercise your rights, contact us at: [Insert Contact Email].

9. Cookies & Website Tracking

We use cookies to enhance user experience. By using our website, you consent to cookie usage. You can manage cookie settings via your browser.

10. Contact & Complaints

For questions or complaints about this Privacy Policy, contact us at:

Care 2 Smile LTD
📍 89-91 South Road, Southall, UB1 1SQ, London
📧 info@care2smile.co.uk
📞 020 3667 5559

If you are unsatisfied with our response, you can contact the UK’s Information Commissioner’s Office (ICO) at:
🔗 www.ico.org.uk

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Last Updated: 28th Feb 2025